I ordered 2 sofas in October and their website stated stock due in mid November which was perfect as we were have some renovation done. Imagine my surprise when I get an email one day later to say they are on route! A call was made and the delivery postponed until 22nd November, confirmation received 4 times via emails. The 22nd arrives and no contact at all, so I ring to check the eta to discover there are no sofas, they was sent back sometime in early November AND NO-ONE KNOWS WHY! Oh and by the way they are out of stock until January or February (we are not sure) This company have taken incompetence to a whole new level. The only thing they have got correct is to manage to issue a refund. Yes sir, I know we've had over a thousand pounds of your money for over a month but we don't compensate! DO NOT TOUCH THEM THEY ARE INCOMPETENT BEYOND BELIEF