Denise
Dont buy from Furniture and Choice. I bought a Hudson round extending table and 4 Duke oatmeal chairs. The 2 chairs were marked with dirty marks which did come off. One chair the stitching was not attached to the material and one chair leg damaged. After lots of discussions they compensated me £100 sent a new replacement leg and a whole new chair. On Christmas eve lunch one of the legs on the chairs broke. Again after lots of discussions the chairs are being returned for credit less the compensation. They are now waiting for collection on 11th January. The table has 3 small dents in it which we didn't find till we opened the extension and also when the light reflects on the table there is about an 1.5" strip where the veneer is lifting. We are waiting a technician as they wouldn't take the table back even though we bought it as a set. Which Citizens Advice say really it should all go back. So No please do not buy from them. The customer service staff are excellent very helpful and polite. It's the furniture and their policies which are rubbish.
2 years ago
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Furniture Choice has a 1.6 average rating from 121 reviews

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