I bought a mattress 2 weeks ago, and I have still no clue when I am going to receive it. No real information was shared with me for the timeframe ! I bought it one week before I moved. I made some research and they informed me that it would only take 2 days for the mattress to be shipped and 3-4 days for delivery. I chose this company because it was local but also because It fit with the timeframe that I needed the mattress. 5 days later no shipping information was sent to me, so i spoke to a representative and he told me that I would receive information on the day of, and that my mattress would be shipped that day. 3 days later no emails. No information, so I contacted them again, they assured me that the shipment would be sent that day and I would receive an email confirming (this was on the Monday), No email was sent. Tuesday I contacted them again, still no response. (they didn't even answer) Wednesday, contacted them, told me they would send the shipping info on that day. Shipping info was sent but no information on the courtier's tracking number Thursday Friday same thing. Called on Friday and they told me that the courtier didn't come to pick up my mattress on Wednesday and Thursday. Picked it up Friday evening but does not work on weekend. We are Monday and the tracking number received still does not work on the website. Not only was I given false information but I still don't have a mattress to sleep on. I could of organized my living situation better if I knew, or just gotten a mattress from a place that respects their timing. Worst mattress purchasing experience.