I ordered my purchase 7 days ago. Received email with order number etc. promptly. However no info on a rough delivery date. Tried finding this info out on their site but when I go to track and click it, it says I have not ordered anything!? Of course this is worrying! Emailed customer service and received a set standard reply, saying they will get back to me sometime, as they are busy. I understand they cannot reply straight away, There is a serious lack of delivery information at point of purchase, compared to other sites I've used and been able to track delivery straight away. Disappointed and worried by this. Will think again using this site. Remains to be seen if I receive my expensive purchase?
3 years ago
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Fy has a 4.4 average rating from 1,867 reviews

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