They claim to send orders in 3-5 business days. My order was placed November 27th and I didn't get a "Label Created" email with a USPS tracking number until December 4th. I'm writing this review Dec 12th and it has been stuck on "Label Created" since then. Meaning USPS still does not have my order since Fy never shipped it. I contacted Fy customer service and they gave an excuse that the printing lab was experiencing some delays and gave a lame 15% refund. Which was $16.95 out of my $113 order. They never sent that 15% refund either. I ask them to just cancel my entire order and refund me. No response. I contact them again asking the same thing. No response. They'd rather take their time shipping me an order I no longer want since it's been over 2 weeks, instead of canceling my entire order and giving me my money back. Scam of a brand. Order prints from somewhere else like Society6 or directly from the artist. You're more likely to get your order on time that way.