Vicki
Mind-blowingly bad user experience on the website. You can only buy 1 item at a time (for some reason they think its clever to get rid of an online shopping basket - my advice is don't re-invent the wheel, there is a use and reason for it!!!). Terribly slow customer service. I contacted them multiple times via email as there was no way for me to update an incorrect address I entered. Items therefore sent to the wrong address despite my efforts to get it re-directed. 1 item is still completely missing after more than 2 weeks. A hassle to get return labels that you have to email and ask for! Lovely items but in short, if you want a hassle free shopping experience and effective customer service then AVOID!
2 years ago
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Fy has a 4.46 average rating from 1,821 reviews

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