I was sent the wrong item. After writing to FY, I was contacted after their 24 hour promise to be told that they are waiting for a response from the seller. Over a week later, I have heard nothing. I wrote to them again almost 2 days ago and I have had no response. I have to admit, FY is a great website with great products. This was my first order and I was sure that I would order from them quite a lot. Shame they fell at the first hurdle.