Great service!! I read a lot of the reviews, some good some bad and i wasn't sure what to expect but I found this site great! Regular emails giving me updates on the order (the tracking facility was only ok, it tracked it as far as my country and then gave no further updates - but the delivery actually arrived the following working day which was fine!). And we were really please with the print, really good quality, considering it was quite large (30" x 30"). I'd definitely order from here again. I also sent an email to Customer Service about a different piece, and they replied within 48hours with an answer so not too bad!