Ordered myself a beautiful Chaise Lounge single, it was almost £150 cheaper than anywhere else so thought this must be a rip off somewhere, i did call customer services first to check the availability and ask a few questions, they were really helpful, so to be honest i paid via pay-pal thinking that if it was a con i would get my cash back via process. I need not of worried, it arrived within 4 days from Belgium. So no complaints here and will definitely use again.