I purchased a Prepaid Virtual Visa (GLOBAL) card on G2A, only to find out it could only be activated using a U.S. address, making it completely unusable internationally. This contradicts the listing, which clearly advertised it as GLOBAL. I first contacted the seller, who tried to blame Visa. When I pushed back with evidence, they said they’d get back to me in 2–3 business days — and then vanished. I escalated to G2A Support, who told me to wait at least 7 days before they’d take action. After that, instead of resolving the issue, G2A defended the seller, citing time zones and saying they were “reputable” and needed more time. Once I showed clear screenshots and explained it had been 12 days with no reply, G2A still asked me to resend all the proof — as if nothing had been submitted. After I resent everything again, they finally started an automated refund process — but without any acknowledgment of the poor experience or responsibility. Not even a courtesy message. Just a silent refund process that takes 28 days. Let that sink in: Misrepresented product Seller disappeared G2A defended the seller Ignored previous proof Took 2 weeks to act 28-day refund delay No apology. No ownership. No urgency. This was a complete failure in customer support and platform accountability. G2A clearly prioritizes sellers over buyers, even when clear proof is provided and the listing is deceptive. I will never use G2A again. If you're considering it, be warned — if anything goes wrong, you're in for a long, frustrating, and one-sided process.