G2A.COM Reviews

Name: G2A.COM
Rating: 1.56

1.6 Rating 259 Reviews

14 %

of reviewers recommend G2A.COM

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Metrics

1.6

Based on 259 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 52%
Accurate And Undamaged Orders	Greater than 58%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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G2A.COM 1 star review on 21st September 2025

Martinez

G2A.COM 1 star review on 18th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

G2A.COM 1 star review on 10th September 2025

Carolina Anderson

G2A.COM 1 star review on 2nd September 2025

(Lucas) Paradigmrecoveryfirm (AT) Gmail.....com

Roxanne H. Brown

G2A.COM 1 star review on 30th August 2025

Paul Emerson

G2A.COM 1 star review on 23rd August 2025

Get Your Money Back From Scam Via Help Desks Whatsapp +1 (326) 209-0325

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Their team is knowledgeable, responsive, and focused on achieving the best outcomes for their clients”

G2A.COM 1 star review on 30th September 2025

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Posted 1 week ago

“i have been scammed by g2a… i have been scammed by ultimate_choices g2a dont want to know, my review has also been removed, g2a are happily allowing ultimate_choices one of their sellers to scam people, google ultimate_choices g2a and you will see”

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Posted 2 weeks ago

“Worst experience ever. I bought a Roblox code and never received anything. When I contacted support, they told me to reach out to the supplier and claimed they had nothing to do with it. In the end, I lost my money and nothing was done. Their replies were always copy-paste messages, clearly just to dismiss customers instead of solving the problem. This feels like a scam. Order 9200013180573”

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Posted 3 weeks ago

““From Scammed to Secured Paradigm Recovery Firm,,”

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Posted 3 weeks ago

“My bio team made sure I got my cash back.”

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Posted 3 weeks ago

“They showed a lot of patience as I explained what had happened and what I needed. It was clear they wanted to really understand my situation before offering a solution.”

G2A.COM 1 star review on 15th September 2025

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Posted 3 weeks ago

“No withdrawals. Huge scamming TheresachinRecovery Inc helped me”

Helpful Report

Posted 1 month ago

“Paradigm Recovery Firm Solved My Withdrawal Problems””

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Posted 1 month ago

“Paradigm Recovery Firm Solved My Withdrawal Problems””

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Posted 1 month ago

“Unique Recovery Firm Justice Served, Recovery Secured.”

Helpful Report

Posted 1 month ago

“FRAUDSHIELDRECOVERY.COM = SOLUTION 4 LOST FUNDS”

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Posted 1 month ago

“G2A is a Scam. So I bought a key and was sent an invalid key then seller refused to refund. G2A said give them 7 days but after 7 days they removed my account stating I violated their guidelines.”

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Posted 1 month ago

“Take back what belongs to you. Act now!”

Helpful Report

Posted 1 month ago

“I purchased a Prepaid Virtual Visa (GLOBAL) card on G2A, only to find out it could only be activated using a U.S. address, making it completely unusable internationally. This contradicts the listing, which clearly advertised it as GLOBAL. I first contacted the seller, who tried to blame Visa. When I pushed back with evidence, they said they’d get back to me in 2–3 business days — and then vanished. I escalated to G2A Support, who told me to wait at least 7 days before they’d take action. After that, instead of resolving the issue, G2A defended the seller, citing time zones and saying they were “reputable” and needed more time. Once I showed clear screenshots and explained it had been 12 days with no reply, G2A still asked me to resend all the proof — as if nothing had been submitted. After I resent everything again, they finally started an automated refund process — but without any acknowledgment of the poor experience or responsibility. Not even a courtesy message. Just a silent refund process that takes 28 days. Let that sink in: Misrepresented product Seller disappeared G2A defended the seller Ignored previous proof Took 2 weeks to act 28-day refund delay No apology. No ownership. No urgency. This was a complete failure in customer support and platform accountability. G2A clearly prioritizes sellers over buyers, even when clear proof is provided and the listing is deceptive. I will never use G2A again. If you're considering it, be warned — if anything goes wrong, you're in for a long, frustrating, and one-sided process.”

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Posted 2 months ago

“Yes i am so”

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Posted 2 months ago

“Support is the absolute worst, I suggest getting your key or game elsewhere. Support has taken months to respond and have asked me for proof from Microsoft that the code doesn't work so I provided proof directly from Microsoft and g2a's response was to close me ticket.... they suck and won't listen to your problem”

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Posted 2 months ago

“I was sold a key that was actually a login for an account that wouldn't work. The seller agreed to refund, I've never received any money back, I just get told lie after lie.”

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Posted 3 months ago

“I have away $50 believing I would receive a code for 12 months subscription to Xbox core. I instead received a 3rd party long drawn out instructions of which I ended up with a fraudulent email address that left me stranded. G2A bailed immediately and I'm out $50. Don't do it!”

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Posted 3 months ago

“The worst platform experience”

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Posted 3 months ago

“They tricked me. Some codes were obviously advertised with a weird system to get a new account with the game instead of having a key to download the game on your account, some other were not obvious but just the same. As soon as I complained I got this: Your account has been blocked due to violation of our rules and policies.We're sorry but this decision cannot be changed and your account will not be reinstated.”

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Posted 3 months ago

G2A.COM is rated 1.6 based on 259 reviews