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G2A.COM Reviews

1.6 Rating 217 Reviews
15 %
of reviewers recommend G2A.COM
1.6
Based on 217 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
On-time Delivery
Greater than 40%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
Returns & Refunds
Refunds Process
Difficult

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G2A.COM 1 star review on 1st September 2024
Andrii
G2A.COM 1 star review on 1st September 2024
Andrii
G2A.COM 1 star review on 1st September 2024
Andrii
G2A.COM 1 star review on 1st September 2024
Andrii
G2A.COM 1 star review on 27th July 2024
Anonymous
G2A.COM 1 star review on 26th April 2024
Tom
G2A.COM 1 star review on 26th April 2024
Tom
15
Anonymous
Anonymous  // 01/01/2019
G2A support will not help you when you get Scammed by the sellers!!! I got scammed by Gamersuniverse and support did nothing to help!
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Posted 9 months ago
It's a joke of a site. No customer service, they sell redemned codes, false advertisement and over ran by scammers. Stay as far away as humanly possible from this site.
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Posted 10 months ago
i must say that i have been using g2a for awhile now to make money. i get free digital products from g2a by using a javascript injection method you can find that tutorial here https://cutt.ly/LwTbynlg
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Posted 10 months ago
Order number 92000084432742. After 1 week i dont know if and when i will rrceive my refund, i bought a key from this scammer: Gramgift, Do not buy from this seller. He gave me an already redeemed key, and he doesnt want give me refund, i have proof of a official email from microsoft. G2a support, doesnt answer, and before someone reply to this review, dont write thingd like we will respond on you paypal dispute, because its not true, after 1 week, no one reply on paypal dispute, and the seller and g2a doesn answer. I am finishing here, i will post this reviee everwhere, becauss this is a fraud, and you dont wanna give me money.
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Posted 10 months ago
G2A is great. Do not however make sure that you do not purchase any products from the seller generalsalestore, I purchased a product that did not work (screenshot included) after purchasing it told me I still had to purchase the product on steam. The seller refused to work with me and I spent 20 dollars on a product I can't use.
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Posted 10 months ago
I did get one legit key. Then I got a mislabeled DLC and then instead of a key, a login to another account to play the game not on my steam account which is what the ad claimed to be.
G2A.COM 1 star review on 12th November 2023
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Posted 11 months ago
Sketchy website, and poor customer support. This is in no way a website like CDKeys or instant gaming. I purchased Phasmophobia thinking it was a digital key and it turned out to be a Steam account. When contacted the seller he refused to give a refund (I didn't even use the account), when raised a ticked with G2A customer "Support", they refused to help as well. I had to use the account but when Steam found out that the account was created by a different person (teh dodgy seller), they deleted the account and the game as well (thank god I didn't buy more games on that account) and they asked me to get a refund from the seller, who of course didn't refund, neither did the useless customer support. Steam Customer Support advised that buying second hand accounts is against Steam agreement and if Steam finds out, they will delete the account and neither the seller nor the useless G2A customer services will help you. I can't believe G2A allow illegal practices on the website and when you flag that up to them, they just ignore you. ** DO NOT USE THIS SCUM WEBSITE AND DO NOT BUY STEAM ACCOUNTS UNLESS YOU CREATE THEM AND HAVE A PROOF OF PURCHASE OF EVERY SINGLE GAME ON THE ACCOUNT LIBRARY, OTHERWISE, STEAM WILL DELETE THE ACCOUNT AND ALL THE GAMES EVEN IF YOU'VE PAID FOR ALL OF THEM****
G2A.COM 1 star review on 11th November 2023
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Posted 11 months ago
It's like eBay, it can have good customer support but it is run by a community so there are scammers on g2a.
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Posted 11 months ago
Poor Customer Support, Scammed by Seller of Keygen Keys G2A does not help its customers that are sold keygen or illegal keys by sellers. Creating a ticket and having them help you revolves around you sending in a ticket and waiting 72 hrs for a response and each time there is another task you have to complete to string you along. They do not care about the customer or have any remorse for the scams that they and their sellers are running. G2A requested that I contact the software developer to confirm that the key was illegitimate (which it was) and then send a screen shot to them. Then G2A would not process my ticket unless I made a police report or it would be rejected. Absolutely disgusting how there is literally no customer support.
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Posted 1 year ago
Key not working, support wont do anything. I'm waiting since 1 1/2 month and Key exchange or refund. Sind 14days if opened a PayPal supportcase.
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Posted 1 year ago
Awesome services mate, keep up the good work.
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Posted 1 year ago
G2A does not help its customers that are sold keygen or illegal keys by sellers. Creating a ticket and having them help you revolves around you sending in a ticket and waiting 72 hrs for a response and each time there is another task you have to complete to string you along. They do not care about the customer or have any remorse for the scams that they and their sellers are running. G2A requested that I contact the software developer to confirm that the key was illegitimate (which it was) and then send a screen shot to them. Then G2A would not process my ticket unless I made a police report or it would be rejected. Absolutely disgusting how there is literally no customer support.
G2A.COM 1 star review on 10th July 2023 G2A.COM 1 star review on 10th July 2023
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Posted 1 year ago
Trustpilot reviews Thanks for your review! G2A.COM Add photo Your review is pending.Read more nikolay 1 review FR Rated 1 out of 5 stars This is scam company, be aware!! I have bought 1000usd Amazon gift card here, because was sure that company protects its customers. I was very wrong... After key appeared to be used I contacted seller. He asked me to send tons of screenshots including my account profile at Amazon. I thought that appeal to g2a will help, because according to Amazon responce, the gift card number had no value from the very beginning. What a frustrating experience... They never tried to help me, just suggested to go to local police!!! What local police can do to seller from Egypt, you, morons?? Now i have no solution. The most advertised place appeared to be scam. Be aware, nobody will help you when you will face a problem like mine and will meet scam seller there. And there are tons of scammers due to their dumb policy. There rating also costs nothing - the rating of my seller was near 99% but it did not help.
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Posted 1 year ago
Bought what I thought was a steam key but it was a steam account, have never had this happen to me and G2A have absolutely zero interest in helping me get a refund, in fact they even when as far as to say the seller did nothing wrong. Seller: Grandmisterseller. Stay away from G2A they are not your friends, you have been warned.
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Posted 1 year ago
Id go zero stars if i could. paid for a game key and every time i ty to open the link it says nothing is responding and ends my programs. comeplete bullspit and pretty unhappy about being robbed
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Posted 1 year ago
payment was rejected, still took money and got no refund, and no digital product. No feedback. Only 34 ZAR but still.
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Posted 1 year ago
SCAM. They are wasting your time They are wasting your time, waiting for you being tired to prove that the key is faulty and trying to give you a job to write to the support of the service, where the key isn't working.
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Posted 1 year ago
Absolutely awful experience. G2A is a total scam. They're allowing Steam accounts to be sold (probably stolen). Not only is this viciously unethical but it's also completely against Steam's Terms and Conditions. You aren't buying the game to add to your Steam library like other (actual legitimate) key suppliers. I contacted G2A and despite me providing them with excerpts from Steam's terms and conditions as well as their own terms of service, they still refuse to refund my money. Steam says the sold accounts WILL get deactivated. Steam also says the original account creator will ALWAYS be able to recover their account, yes, even if the email, password, or phone number on the account are changed. Meaning the seller (or whoever they stole the account from) can commandeer the account at any time. Meaning I purchased something from someone that a.) doesn't belong to them in the first place and is not theirs to sell and b.) I can't even keep. I have screenshots of all conversations if anyone wants the "receipts" to my claim. Do yourself a favor and don't risk your money on G2A. It's an absolute scam. https://store.steampowered.com/subscriber_agreement/ https://help.steampowered.com/en/faqs/view/7E78-08DB-AC21-CE32 https://help.steampowered.com/en/faqs/view/0A94-F308-34A5-1988 https://www.g2a.com/terms-and-conditions
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Posted 1 year ago
Key in use and no accountability for the seller. Waste of time and money. Avoid this site.
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Posted 1 year ago
Their website claims 100% legit keys, which is FALSE. I purchased an Adobe Acrobat key from them and it worked initially, but then when trying to reinstall the program, I was told the key had been revoked. I contacted Adobe and they told me that key had been illegally obtained and was cancelled. I contacted G2A for a refund. At first they said "please show proof it has been revoked", so I did. Then they said file a police report or the refund MAY not go through. THEN they said file a police report or it WONT go through. They changed their mind 3 times. G2A is allowing illegal sellers on their website and then asking the customer to file police reports. They should have provided a refund from the first confirmation and done the investigation themselves. Worst customer service ever. I ended up reporting the crime as they insisted, to cyber.gov.au and after almost 2 WEEKS they refunded me... IN G2A CREDIT. Not a single time was credit mentioned. They seriously went out of their way to destroy any remnant of trust I may have had in them. Will never buy from them again.
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Posted 1 year ago
G2A.COM is rated 1.6 based on 217 reviews