Login
Start Free Trial Are you a business? Click Here

G2A.COM Reviews

1.5 Rating 279 Reviews
13 %
of reviewers recommend G2A.COM
1.5
Based on 279 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Live Chat

Write Your review

Their team is knowledgeable, responsive, and focused on achieving the best outcomes for their clients
G2A.COM 1 star review on 30th September 2025
Helpful Report
Posted 9 months ago
i have been scammed by g2a… i have been scammed by ultimate_choices g2a dont want to know, my review has also been removed, g2a are happily allowing ultimate_choices one of their sellers to scam people, google ultimate_choices g2a and you will see
Helpful Report
Posted 9 months ago
Worst experience ever. I bought a Roblox code and never received anything. When I contacted support, they told me to reach out to the supplier and claimed they had nothing to do with it. In the end, I lost my money and nothing was done. Their replies were always copy-paste messages, clearly just to dismiss customers instead of solving the problem. This feels like a scam. Order 9200013180573
Helpful Report
Posted 9 months ago
“From Scammed to Secured Paradigm Recovery Firm,,
G2A.COM 1 star review on 21st September 2025
Helpful Report
Posted 9 months ago
My bio team made sure I got my cash back.
G2A.COM 1 star review on 18th September 2025
Helpful Report
Posted 9 months ago
They showed a lot of patience as I explained what had happened and what I needed. It was clear they wanted to really understand my situation before offering a solution.
G2A.COM 1 star review on 15th September 2025
Helpful Report
Posted 9 months ago
No withdrawals. Huge scamming TheresachinRecovery Inc helped me
G2A.COM 1 star review on 10th September 2025
Helpful Report
Posted 10 months ago
Paradigm Recovery Firm Solved My Withdrawal Problems”
G2A.COM 1 star review on 2nd September 2025
Helpful Report
Posted 10 months ago
Paradigm Recovery Firm Solved My Withdrawal Problems”
Helpful Report
Posted 10 months ago
Unique Recovery Firm Justice Served, Recovery Secured.
G2A.COM 1 star review on 2nd September 2025
Helpful Report
Posted 10 months ago
FRAUDSHIELDRECOVERY.COM = SOLUTION 4 LOST FUNDS
G2A.COM 1 star review on 30th August 2025
Helpful Report
Posted 10 months ago
G2A is a Scam. So I bought a key and was sent an invalid key then seller refused to refund. G2A said give them 7 days but after 7 days they removed my account stating I violated their guidelines.
Helpful Report
Posted 10 months ago
Take back what belongs to you. Act now!
G2A.COM 1 star review on 23rd August 2025
Helpful Report
Posted 10 months ago
I purchased a Prepaid Virtual Visa (GLOBAL) card on G2A, only to find out it could only be activated using a U.S. address, making it completely unusable internationally. This contradicts the listing, which clearly advertised it as GLOBAL. I first contacted the seller, who tried to blame Visa. When I pushed back with evidence, they said they’d get back to me in 2–3 business days — and then vanished. I escalated to G2A Support, who told me to wait at least 7 days before they’d take action. After that, instead of resolving the issue, G2A defended the seller, citing time zones and saying they were “reputable” and needed more time. Once I showed clear screenshots and explained it had been 12 days with no reply, G2A still asked me to resend all the proof — as if nothing had been submitted. After I resent everything again, they finally started an automated refund process — but without any acknowledgment of the poor experience or responsibility. Not even a courtesy message. Just a silent refund process that takes 28 days. Let that sink in: Misrepresented product Seller disappeared G2A defended the seller Ignored previous proof Took 2 weeks to act 28-day refund delay No apology. No ownership. No urgency. This was a complete failure in customer support and platform accountability. G2A clearly prioritizes sellers over buyers, even when clear proof is provided and the listing is deceptive. I will never use G2A again. If you're considering it, be warned — if anything goes wrong, you're in for a long, frustrating, and one-sided process.
Helpful Report
Posted 11 months ago
Yes i am so
G2A.COM 5 star review on 29th July 2025
Helpful Report
Posted 11 months ago
Support is the absolute worst, I suggest getting your key or game elsewhere. Support has taken months to respond and have asked me for proof from Microsoft that the code doesn't work so I provided proof directly from Microsoft and g2a's response was to close me ticket.... they suck and won't listen to your problem
Helpful Report
Posted 11 months ago
I was sold a key that was actually a login for an account that wouldn't work. The seller agreed to refund, I've never received any money back, I just get told lie after lie.
Helpful Report
Posted 1 year ago
I have away $50 believing I would receive a code for 12 months subscription to Xbox core. I instead received a 3rd party long drawn out instructions of which I ended up with a fraudulent email address that left me stranded. G2A bailed immediately and I'm out $50. Don't do it!
G2A.COM 1 star review on 27th June 2025 G2A.COM 1 star review on 27th June 2025
Helpful Report
Posted 1 year ago
The worst platform experience
Helpful Report
Posted 1 year ago
They tricked me. Some codes were obviously advertised with a weird system to get a new account with the game instead of having a key to download the game on your account, some other were not obvious but just the same. As soon as I complained I got this: Your account has been blocked due to violation of our rules and policies.We're sorry but this decision cannot be changed and your account will not be reinstated.
Helpful Report
Posted 1 year ago
G2A.COM is rated 1.5 based on 279 reviews