G2A.COM Reviews

Name: G2A.COM
Rating: 1.55

1.6 Rating 264 Reviews

14 %

of reviewers recommend G2A.COM

Company Reviews

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Metrics

1.6

Based on 264 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 47%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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G2A.COM 1 star review on 21st September 2025

Martinez

G2A.COM 1 star review on 18th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

G2A.COM 1 star review on 10th September 2025

Carolina Anderson

G2A.COM 1 star review on 2nd September 2025

(Lucas) Paradigmrecoveryfirm (AT) Gmail.....com

Roxanne H. Brown

G2A.COM 1 star review on 30th August 2025

Paul Emerson

G2A.COM 1 star review on 23rd August 2025

Get Your Money Back From Scam Via Help Desks Whatsapp +1 (326) 209-0325

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A critical issue arose that caused considerable stress as I struggled to resolve it on my own. After reading several positive reviews and recommendations, I decided to reach out to Michael and his team. for their expertise. Their team responded quickly and clearly, eliminating long wait times and confusing communication. The support staff listened attentively and showed real patience as I explained the situation and my concerns. Their commitment to fully understanding the issue before offering a solution was evident at every step of the process.”

G2A.COM 1 star review on 21st November 2025

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Posted 6 days ago

“Seller did not help by supplying the Buyer with a replacement Item of the same type.”

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Posted 1 month ago

“I was struggling at first, but their guidance completely changed the situation for the better.”

G2A.COM 1 star review on 15th October 2025

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Posted 1 month ago

“I was struggling at first, but their guidance completely changed the situation for the better.”

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Posted 1 month ago

“I was struggling at first, but their guidance completely changed the situation for the better.”

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Posted 1 month ago

“Their team is knowledgeable, responsive, and focused on achieving the best outcomes for their clients”

G2A.COM 1 star review on 30th September 2025

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Posted 1 month ago

“i have been scammed by g2a… i have been scammed by ultimate_choices g2a dont want to know, my review has also been removed, g2a are happily allowing ultimate_choices one of their sellers to scam people, google ultimate_choices g2a and you will see”

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Posted 2 months ago

“Worst experience ever. I bought a Roblox code and never received anything. When I contacted support, they told me to reach out to the supplier and claimed they had nothing to do with it. In the end, I lost my money and nothing was done. Their replies were always copy-paste messages, clearly just to dismiss customers instead of solving the problem. This feels like a scam. Order 9200013180573”

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Posted 2 months ago

““From Scammed to Secured Paradigm Recovery Firm,,”

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Posted 2 months ago

“My bio team made sure I got my cash back.”

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Posted 2 months ago

“They showed a lot of patience as I explained what had happened and what I needed. It was clear they wanted to really understand my situation before offering a solution.”

G2A.COM 1 star review on 15th September 2025

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Posted 2 months ago

“No withdrawals. Huge scamming TheresachinRecovery Inc helped me”

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Posted 2 months ago

“Paradigm Recovery Firm Solved My Withdrawal Problems””

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Posted 2 months ago

“Paradigm Recovery Firm Solved My Withdrawal Problems””

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Posted 2 months ago

“Unique Recovery Firm Justice Served, Recovery Secured.”

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Posted 2 months ago

“FRAUDSHIELDRECOVERY.COM = SOLUTION 4 LOST FUNDS”

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Posted 2 months ago

“G2A is a Scam. So I bought a key and was sent an invalid key then seller refused to refund. G2A said give them 7 days but after 7 days they removed my account stating I violated their guidelines.”

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Posted 2 months ago

“Take back what belongs to you. Act now!”

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Posted 3 months ago

“I purchased a Prepaid Virtual Visa (GLOBAL) card on G2A, only to find out it could only be activated using a U.S. address, making it completely unusable internationally. This contradicts the listing, which clearly advertised it as GLOBAL. I first contacted the seller, who tried to blame Visa. When I pushed back with evidence, they said they’d get back to me in 2–3 business days — and then vanished. I escalated to G2A Support, who told me to wait at least 7 days before they’d take action. After that, instead of resolving the issue, G2A defended the seller, citing time zones and saying they were “reputable” and needed more time. Once I showed clear screenshots and explained it had been 12 days with no reply, G2A still asked me to resend all the proof — as if nothing had been submitted. After I resent everything again, they finally started an automated refund process — but without any acknowledgment of the poor experience or responsibility. Not even a courtesy message. Just a silent refund process that takes 28 days. Let that sink in: Misrepresented product Seller disappeared G2A defended the seller Ignored previous proof Took 2 weeks to act 28-day refund delay No apology. No ownership. No urgency. This was a complete failure in customer support and platform accountability. G2A clearly prioritizes sellers over buyers, even when clear proof is provided and the listing is deceptive. I will never use G2A again. If you're considering it, be warned — if anything goes wrong, you're in for a long, frustrating, and one-sided process.”

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Posted 3 months ago

“Support is the absolute worst, I suggest getting your key or game elsewhere. Support has taken months to respond and have asked me for proof from Microsoft that the code doesn't work so I provided proof directly from Microsoft and g2a's response was to close me ticket.... they suck and won't listen to your problem”

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Posted 4 months ago

G2A.COM is rated 1.6 based on 264 reviews