very indifferent support for people very new to computers. Very difficult to find out how to download game and or some reason my computer has deleted the link to Steam which was sent along with my purchase. The game that was bought was corrupted,either in transmission or at source and as such not fit for purpose. They have refused to do anything about it so I am referring them to Trading Standards. Your service has nothing to do with "expertise" I am rather glad that I am not a computer nerd. The download was faulty and you were extremly rude and unhelpful,and as you see I have no problems in editing my post!