You get what you pay for. I ordered a £3000 log cabin, the most competitive price in the market, however, quality is horrendous, customers service is appalling, waiting times are outrageous, and I could go on for hours. I bought my garden house on the 27th October and I didn't get it until the 8th of December, they tell you that they will deliver within 31 working days but then they were late by 3 weeks. For 4 weeks I was told that someone will give me a delivery date next week but that never happened I had to chase them all the time, they always tell you the same we are very sorry but your problem never gets solved. Talking to a manager or a director is impossible. I was assured by Carlo that someone will check the delivery to make sure nothing was missing or broken as I already waited a delayed of 3 weeks. When I got my delivery 3 parts were broken and 1 missing, the missing part was the biggest part therefore it should have been the easiest for them to check. Once you contact the company they tell you that once the request is been confirm it take up to 7 working days for the part to arrive, this meant that I had to reschedule my joiners (2nd time), the only thing they tell you over the phone is we are very sorry, but that is not good enough anymore. I read the reviews from here before I purchased and thought it can't be that bad, but please avoid this company and spend your money somewhere else. Very likely I will get a reply here saying please contact us etc, but it will be the same store we are very sorry.