Would never buy from this cowboy company again Firstly when purchasing said 7-14 days to deliver, 6 weeks later it was delivered, no instructions we rang on a saturday, the after sales department was closed, however the sales department was open, instructions emailed to us,however wasn't able to check parts until we started building the playhouse, 2 sides missing, again rang to find it was closed, rang Monday on hold 45 minutes, eventually spoke to someone, who wasn't very helpful, my husband eventually spoke to someone on 23rd May, to he told the 2 missing sides would be delivered in 3-5 working days... today is the 6th June no updates, no communication, again had to ring now told delivery is 14th June meanwhile the base is erected, the flooring to the house isn't treated, sick to death of ringing, customer service stinks,