I bought a Summer House off this company back in April and originally the delivery time was 4 weeks according to there website, I had not done my homework on the company before the order and only spotted afterwards all the bad reviews so I was very sceptical about my order being right or on time.
I rang the company after 5 weeks asking why I had not received a delivery time for the summer house and was then told that because the item was being treated it would be 6-8 weeks which I was not happy about, they then went on to inform me that there were only a few items left that needed treating so I should receive my Summer house by the 31st of May by the most and I could inform the builders so they could arrange a time to come.
Well the date came and passed still no e-mail with a delivery date, so I e-mailed them and was informed the item was still being treated, I then rang them only to find the Summer house had in fact not been treated at all and the treatment machine was not working so all the phone calls/e-mails where lies so I cancelled my order and received my money back and gone elsewhere.
This company does not have any UK call centres al foreign-based and in my opinion, are definitely a company to avoid the number of bad reviews speak volume about this company do your research first!!!
5 years ago
Garden Buildings Direct has a
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