My experience of purchasing a shed from Garden Buildings Direct has been very poor from start to finish and I would never use them again. When the shed was delivered all the parts were there but some were damaged and the floor panels were really badly made with gaps between them. I needed some replacement parts and I have written nine emails and called them up three times and the parts have still not arrived. Not once has anyone called me back and there is no way of calling the company to discuss customers service issues. Although we are now in lockdown so the company is probably understaffed, I have been trying to resolve this problem long before lockdown started. The shed itself is OK, but certainly not worth all this aggravation. AVOID!