Shocking customer service. Bought a garden strimmer then told it was out of stock and had to wait 2 weeks. When it arrived it had a part missing, instead of just sending the part I had to return the whole strimmer, in all this took a month of phone calls and emails. A week after I sent it back I phoned for the replacement and was told one would be posted out. Two days later I received a email saying they were out of stock and more were not due for another four weeks! I ordered it at the beginning of the grass growing season but won't get it until the end of the season!