Who are the people? And can they give customer service training days to the rest of the country’s sellers? My item, advertised as out of stock and due for delivery “early May”: I messaged to see if this was definite or just another seller taking advantage of covid-19- taking money and not supplying (I have had my fill in just one month) and I got an immediate reply! Strike one. I was then sent a pro-active email, following my order, notifying me of an update to stock levels. Strike two. Yesterday 1/5 I was notified that the item was due to be shipped!!!! Strike three. During the night I received an email that the item was with the courier. Strike four. Before 09:00 today 2/5, I took delivery. Strike five. Unbelievable. The best service, all round, I have possibly EVER had.
5 years ago
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