I posted a 5* review 3-weeks ago. I am now downgrading that to 1*. The chair leg has cracked, and whilst I have been offered a 10% discount or replacement, it cannot be guaranteed this will not do the same. However on requesting a return and refund I was told that the crack would not affect the stability of the chair. Given my age and back problems this is a risk I am not prepared to take, or on the advice of a carpenter-believe. Yet despite offering a replacement for a faulty item the company will not offer a refund for a faulty item. Against the Sale of Goods Act, much?