Do not use this company, brought an Acer tree specifically 160cm - 200cm priced at £129.99 they sell different height trees at different prices they sent one out with the packaging & pot total height 118cm Acers are slow growing trees this was a very young tree. They were selling 120cm - 150cm at £59 then one below £29.99 so basically the only category this tree actually fitted into was the £29.99 one not £129.99 plus delivery. Messaged them with no response & raised support tickets no response so I've contacted my bank. I would encourage anyone who's had the same which appears to be A LOT of people judging by reviews to contact there bank to recall the payments if they don't respond.