I ordered a plant from Gardening Express to commemorate my late father in law, who died on 1 January. The item tool so long to arrive (nothing like the timescale of 3-5 days on the website) that we had to be away to arrange my grandmother's affairs (she also passed recently). Gardening Express were completely inflexible and compassionless about rearranging delivery to accommodate the fact I had to be elsewhere, adding significantly to my stress at a hard time. I told them I was bereaved and they just didn't care. When the plant arrived it was small and badly formed. Overalls the experience was so bad that I really hope karma bites them.on the bum. Will never use again..