Rubbish plants and rubbish service. Roses had no root ball, just a stick in a 5l pot. One was almost dead. I had bought them as a present but would have been embarrassed giving them.I wasted £75. No telephone number, mail box full. They had sent me an e-mail saying my plants would be late, 3 weeks instead of 3-5 days which was on their website at the time of ordering. I used this to send my complaint and photos but a month later still no reply. From all the reviews I read I do not understand how this company is still operating. Spread the word and let’s close them down.