Last year I received a Tri-colour Hibiscus Tree as ordered. However, last year we had a few flowers of one colour, and this year so far we only have some green leaves. As a present my cousin ordered another one for our Golden Wedding Anniversary. However, this one arrived with not one leaf or flower. After 11 weeks the tree is exactly the same. Both my cousin and myself have contacted them on several occasions, even their so called 'live chat' but unfortunately you are only talking to a robot, and any question suggesting we want a refund is met with a negative answer such as 'I don't know that one'. This company are just a bunch of crooks.