Ripped off on hellebores My experience has been bad. I wish I had come across this website before I engaged with them. My order #601306729 was placed on 10 May 2022 11:57:15 BST and arrived on 24 May 2022. I tried three times to put my review online. Two times the review vanished. The third time it said thank you for submitting, but it is not there and I put it up hours ago. I told them I would be going online to the website to give my feedback, and I wonder if they have blocked my email from adding anything. I don't know. Their RRP for Helleborus 'Double Ellen Flash' - Oriental Hellebore is £14.99 for a plant in a 1.5 litre pot. What I received was a fingerling, the size of a £1.00 tomato plant, in a pot that certainly did not measure up to 1.5 litres. I got it on sale (not clearance) and am entitled to expect a plant worth £14.99. I have of course taken photographs. Then, the Helleborus 'Double Ellen Pink' - Oriental Hellebore was also undersized. As for the Large Helleborus niger - White Hellebore, it was advertised at full price £12.99: 'Top Quality bushy plants are supplied in approx 1.5 Litre container'. What I got was a really small plant, albeit the largest of the three hellebores that I received. I wanted to have replacements sent to me, at their expense, since I had been undersold. I went to the website and after going round the block, tried the chat function. When I finally got to a human, the human kept giving me copy-and-paste answers. When I pressed to assert my legal rights as a consumer, the person asked for photographs, which I provided. The person then declared, about the hellebores, 'they are ok'. They were small because they were young plants. They are most definitely not ok, they are a rip off. These plants are very cheap items, probably rejects for being so small, being mis-sold for a huge markup. And it is not because the hellebores are out of season or anything of the sort. They just sent me miserable specimens, making a whopping profit out of me. The person on Chat copied and pasted several rounds of 'here is what to do to get a refund or replacement' - send the plant back AT YOUR OWN EXPENSE AND AT YOUR OWN RISK. So, I had to pay for this rip-off purchase to be delivered to me (it took them 14 days), and then I have to pay to return the items as well. This company obviously counts on people not being prepared to waste any more money on sending mis-sold items back. I do not think this is going to be a unique experience. I am sad to conclude that I have been ripped off by Gardening Express.