Beware, this company will only interact via a robot chat system.. should have thought this through..when they have no customer service dept….
On receipt, plants was woefully inadequate for the cost(£60), nothing like the ‘specimen’ photo and unbelievably pathetic in quality and size.
Sarah, this Company’s customer service remote chat, has been most unhelpful.. you cannot actually speak to this company , person to person, that actually says it all.
After a lengthy… remote online message service, over a very lengthy time, I was eventually told return at your cost , Goodbye…
I informed Tia (Manager) I felt that the customer service somewhat lacked and I had no alternative than to post a negative review.
The response was that basically no one read reviews anyway as it was always a negative posting!
PLEASE , go elsewhere, I feel scammed on an image in relation to what I ACTUALLY received.
I would so welcome a conversation with someone at this company.
2 years ago
Gardening Express has a
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