DONT BUY FROM THEM It would be a minus if I possibly could! I sent for four plants - two of which arrived in a really bad state, (the other two were ok - but not great). The Acer tree which was hardly alive - I immediately emailed customer service with photos and was told I should leave it a week or two - well that’s what I did and it died - I’ve contacted them again and apparently it’s my fault as I didn’t repot it!!! It did not need repotting and as I have a large collection of Acers I know what I’m talking about. They may just as well have said Hard Luck we don’t give a damn - I see there are no good reviews on here - I wish I’d check led the reviews before ordering.