I placed an order on Gardening Express. Now it’s been 22 working days (excluding weekends and bank holiday), and I still haven’t received any dispatch updates. Worse yet, after waiting more than 15 working days, all of my emails and messages to Gardening Express went completely unanswered. - *No Dispatch*: Despite their promise of a “reasonable delivery time,” no goods were ever sent. - *Zero Communication*: Repeated attempts to contact customer service have been met with total silence. - *Broken Promises*: They clearly violate the Consumer Rights Act 2015 (sections 55–56) by neither shipping the products nor refunding my money. **Buyer Beware**: If you value your money, time, and peace of mind, steer well clear of Gardening Express. Their website may look ok, but their service is an outright farce.