I order 10 Echinacea plants. They were packed horizontally but the box was delivered vertically. The plants were therefore crushed and 8 were either dead or had no chance of surviving. I took photos, made a report and asked for replacements. I have waited a week and have had no reply. Their guarantees seem worthless. A will go back to Crocus for online plants in future where the products and customers service are both excellent.
1 week ago
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