My guess is this company is buying up out of season/damaged/poor condition stock from wholesalers and or garden centres which would account for the very unhealthy condition of plants sold; very different to the website illustrations. Ordered multiple plants, jasmine x 3 cordyline x 4 nandina firepower x 6 clematis apple blossom x 2. The plants did not look healthy upon arrival, nothing to do with delivery as the boxes all in tact, these plants would have been in this condition prior to despatch. One clematis was broken lower stem. Had to send photo and the company replaced without issue. the other plants I was told to water cut back and they would revive. No point challenging as they will not concede. Plants that have subsequently died within a year of planting cordyline x 4 clematis x 1. Plants requiring a lot of nurturing jasmine x 3.