I wish I could say something positive, but all the negative reviews below, have been confirmed. I ordered a big quantity of their special sale items. I was all excited to open the boxes when they arrived 9 days later (it took 2 days for similar items to arrive from Netherlands with free delivery! go figure). Just by lifting them I understood there was something wrong, they were too light. Unfortunately the main bulk of my order was missing. I opened a support ticket (no phone number to call, big red flag I ignored) and it was resolved after 48 hours saying my order had been delivered, whoever handles the complaint section (clearly not a full time dedicated person for this) didn't even bother reading the problem or even worse sneakily pretended not to understand. All I can say is if you really want to buy from this company, go and VISIT THEM DIRECTLY at least you'll see what you get. I forgot to say, the items that were actually in the boxes delivered smelled so much of mould I had to take the boxes out of the house as soon as I opened them, maybe it was a one OFF, no pun intended but some of the items had gone off.