Was sooo disappointed when my so called standard rose trees arrived..... just bare sticks with lots of dead ends. Bought new compost, took advice on how to plant, watered and held my breath ..... still appalling. Raised it with gardening express and just had automated reply saying ticket had been raised. Had also ordered £25.00 worth of plants to be delivered to my daughter in York....COULDNT cancel and as yet they have not received them .....1 month later. Totally understand how hard the situation is at the moment and want to give the company the benefit of the doubt.....but £45 is a huge amount of money to me just to lose. I really do hope they contact me with satisfactory explanation and everything crossed if and when my daughter gets her plants as a birthday present, they will e I better condition than my rose trees......here’s hoping.