I ordered £100 of plants from this company as their delivery times said 3-5 working days and possibly longer, and other sites said a month, so I was conned into thinking I'd get my plants from this company quicker. Turns out the others were telling the truth and this company was lying. So they took the money straight away, it didn't sit as pending on my credit card like it does with other companies until the delivery is made, and then I got a message a week later saying it could be more than a month. When I look at the reviews on here I see it's been 6 weeks for some people. And all the time they have my money. Mailed and got a quick response, but just pasting text from the FAQs saying, no refunds, even though my order has not even been touched and is still sitting at the first stage. They say I have to take delivery then return them. Crazy? And in the meantime I have no money to buy others elsewhere as they have taken my money! I would be less angry if they didn't take the money until delivery but lying about timelines and then taking money straight away is just not on. My plants may or may never arrive but I won't be using this company again due to their policies of money grabbing and lying.