AVOID THIS COMPANY
I am not a regular reviewer but, even I have been prompted to record my experience as it has been really poor.
At the point of sale Garden Express quoted a 3-5 day delivery (with an Covid addendum extending that to 15 days). Since, I placed my order over 40 days ago, Garden Express have not responded to any of my communications or provided me with a delivery date. As such, I have cancelled my order and logged a dispute with my bank about the transaction. The bank refunded the costs of the transaction and will now contact Garden Express to recover their costs.
I would recommend that anyone who has ordered goods from this company but, not received them within the timescale set-out at the point of sale, to take similar action.
5 years ago
Gardening Express has a
1.2
average rating
from
1,790
reviews