My dreadful experience echoes everyones. Order costing £125.89 placed on the 6th May. When garden centres reopened I attempted to cancel, thinking transport of large plants might be difficult. I was completely ignored. Have contacted credit card for refund under section 75, BBC radio 4 you and yours, BBC watchdog and trading standards. And now magically my plants have been dispatched against my wishes as per numerous emails. I will not be accepting delivery. Please Avoid if you are considering ordering & if you are caught be in this please highlight your experience. They cannot continue to treat us with contempt.