Our order is, apparently, out for shipping, 9 weeks after they took our payment, and after several messages, tickets and eventually a phone call after we found a number. The MD, Chris Bonnett, also runs about 10 other gardening companies from the same address in Leigh-on-Sea, Essex. Some other reviews on Trust Pilot for 'Plantstore' are equally bad. 150+ people have joined a facebook group called 'Unhappy Customers', check them out too. I've never dealt with a less professional, less customer facing company in my life. The MD should hang his head in shame.
5 years ago
Gardening Express has a
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