I would not even give them 1 star!!!! They are appalling, ordered a shrub listed as 'in stock' and available for delivery, they immediately debited my credit card. That was 5 weeks ago, since then nothing but placating general emails saying sorry etc., nothing has arrived and have no idea when if at all the shrub will be delivered. I have therefore purchased and planted a replacement shrub sourced from a local garden centre. Gardening Express offer no means of contacting to cancel and or arrange refunds. Disgraceful, would advice anybody considering purchasing plants to not even consider Garden Express.