as repeated below: appalling, wont cancel or refund my order, ive been waiting over 7 weeks from. cant get hold of anyone either. AVOID!!!! they are in breach of the consumer rights act 2015 by failing to deliver within a reasonable or advised time frame: I will try and take this further legally.....if i could give minus stars i would. I too lost my job during covid, and birthday money used to buy some plants: no plants, and no info from them when or if they intend to supply....extremely upsetting, they should be closed down they are also so far refusing to refund me. Also, they seem to delete any enquiry tickets they dont want to deal with as mine seem to have dissappeared!