If I could leave no stars I would.  I ordered plants at the start of lockdown. They took 9 weeks and 5 days to arrive.  In that time I requested a refund twice - due to the fact that it was an excessive length of time and garden centres were now opening- both requests were completely ignored.  I received an email to say my order was being prepared 18 days before it was eventually dispatched.  I kept optimistic as facebook comments were suggesting the plants were worth the wait despite the delay, and I do appreciate it is a difficult time, but nearly ten weeks was far too long. It also seems that it's only positive comments that are showing on Facebook.  The plants arrived in a terrible state - some dead, some dying. I emailed pictures and requested a refund only to be told that is how they would expect them to look and if I wanted a refund I would need to pay a courier to return the dead and dying plants!!  Shocking service, terrible communication, awful product. Could not be more disappointed and frustrated with them and will never use again!