Hi I have been waiting nearly 4 weeks now for 2 Planters. I find these companies take the payments straight away but take too long for delivery. Once they have your money they don't care. I have had the same problems with Gardensite paid £650 4 weeks ago promised delivery Monday 3, August and no show. Customer service were terrible, rude. They can't fulfil the order now after this length of time. Still waiting for a full refund disgusting. Can I recommend The Greenhouse people. Brilliant customer service, Management and Delivery driver all as promised and on time. Garden Express and Gardensite or something else, Halls do not order from them. Garden Express rubbish Garden Site/Halls rubbish The Greenhouse People Brilliant and well done to them. By the way if could get a refund from Garden Express would of bought similar from a local store that day.