I ordered a total of 5 Hydrangea plants and the box arrived damaged. 2 of the plants also suffered damage although one of them didn't look too healthy anyway, without the broken shoots and branches. I sent photos as requested and the only response was to say that holes were deliberately cut in the box corners to help protect the plants! No reference at all to the damaged plants despite further emails. Appalling and discourteous service.
4 years ago
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