It's anything but express as it's almost a month since I placed my order and I'm still waiting for the bulk of it to arrive. Initially they were apologetic and assured me it was on it's way however I'm still waiting. They promised to be in touch soon with a resolution but that was over a week ago and still no response and they've ignored the latest ticket communication requesting a refund. I ordered from them trusting in their glowing reviews on their website however had I read all of the appalling independent reviews I would never have used this company. It's the first and last time I will use Gardening Express.