One star is for the final product, which I was happy with. The t-shirts I eventually received were great. Quality of garment and print job were of a high quality. The rest of my experience with Garment printing was less acceptable. Their website claims to offer same day printing. This wasn't the case for me. It eventually took 4 days before I received my order; 2 days beyond the deadline I paid for. Once my order and proofs had been confirmed on the Monday, I received an email in the evening asking exactly when I needed my order by... even though this had been discussed on the phone, was available in numerous emails and on the order form. I re-confirmed but my confidence in Garment Printing was rattled. 2 days later (the date I was expecting the delivery) I was travelled to my conference, when a call came through explaining the print house had an incorrect date for delivery. Given the need for the t-shirts for said conference I was a little disappointed, but I was told they could get them to me by 11am on Thursday. Rather than cancel the job I accepted this but enquired as to whether any compensation would be in order. The next day the t-shirts didn't arrive until around 4pm and I was offered 15% off my next order. No thank you. I am very disappointed with the service I received.
4 years ago
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Garment Printing has a 4.8 average rating from 485 reviews

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