I had dealings with outfit four years ago after one of their insured hit my car (which is also insured with them) They received dash-cam footage from the third party and immediately decided to side with him before even seeing my front and rear dashcam footage which CLEARLY showed the third party was ABSOLUTELY 100% at fault. They had ALREADY hiked my renewal premium based upon their arbitrary decision and I had to ramp up my complaint before getting a "degree of satisfaction" Unfortunately my car has recently had a relatively minor incident involving just a non metal body component and I can ALREADY sense there's is going to be a fight about this! Once that is resolved we will be seeking a new alternative provider when or renewal comes up and for our house insurance too! Steer WELL clear of Admiral, disappointment is an UNDERSTATEMENT.