Admiral Reviews

Name: Admiral
Rating: 2.46

2.5 Rating 1,821 Reviews

36 %

of reviewers recommend Admiral

Company Reviews

Questions

Metrics

2.5

Based on 1,821 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Very Easy

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Admiral 1 star review on 27th February 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I encountered a technical issue with my brokerage portfolio that left me unable to withdraw funds. Robinson provided prompt and effective assistance. Their team was professional, responsive, and clearly experienced. I’m very satisfied with the outcome and would not hesitate to recommend their services.”

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Posted 9 hours ago

“Support was slow and disorganized—long delays and poor handoffs made a simple issue frustrating. Charlotte was great though: quick, clear, and actually fixed it. Please improve team coordination and response times.”

Helpful Report

Posted 1 day ago

“After raising a complaint, Celineeloninc.org responded with genuine concern and acted swiftly to address the issue. I was relieved to receive my refund yesterday, which reflected their professionalism and commitment to customer satisfaction. In an industry where trust is essential, Celineeloninc.org demonstrated that they are willing to take responsibility and make things right. That level of accountability goes a long way.”

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Posted 3 days ago

“Thanks for your dedication and professionalism throughout the process..”

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Posted 5 days ago

“Absolutely terrible, I will not renew or use them again. They do not care about your or your car. I was in a non fault accident when my car was declared a Cat B write off over a photo, which I disputed. I was told the Category marker on my car would be removed if I could send them quotes to prove the car can be safely repaired. Sounded nice a straightforward. I spent all week retrieving quotes from reputable repair shops as I really wanted to keep my car, and sent around 5 of these to Admiral. I did not hear back for a few days, so I contacted them again only to be told that they received my quotes but the gentlemen on the phone shouldn't have told me that they would change the category B decision, and mislead me. I got my hopes up for no reason, and wasted my time retrieving quotes. I began enquiring in to obtaining as independent assessment and the company I contacted to do this asked for a copy of Admirals engineers report so I requested this and was told they would send it to me within 5 days. After waiting over a week for this report, I contacted them again to find out they don't have a report for my car! They wrote it off with no physical inspection or report. They have now agreed to send an engineer to physically inspect the car and write a report, but I don't hold out any hope because they are undoubtedly biased towards Admiral. I feel very let down by the people I pay over £2000 a year to look after my car. I will avoid them at all cost and suggest others do the same. In this instance I have had to consult a solicitor and a start a complaint to the Ombudsman.”

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Posted 6 days ago

“Tried to charge me an exit fee of £100 because they were using an old card of mine. Then said I couldn't renew and needed a new policy. Quote jumped from £550 to £750. Went elsewhere for £330. Save your money and dont use this company!!!!”

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Posted 1 week ago

“The way they handled my case was both professional and fast. I’m grateful for their honest communication and the reassurance they gave during the process.”

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Posted 1 week ago

“I am incredibly grateful for the support and guidance I received from Paradigm Recovery Firm. Their team operates with a high level of integrity and dedication, ensuring that clients feel heard, respected, and supported throughout the entire process. They provided clear explanations, realistic expectations, and timely responses that made everything easy to follow. What stood out most was their commitment to ensuring I felt confident and informed at every step. Their attention to detail and organized approach reflected their deep expertise and commitment to excellence. Paradigm Recovery Firm sets a high standard for quality service, and I would confidently recommend them to anyone looking for reliable and professional assistance.”

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Posted 1 week ago

“They're both highly competent and sincerely reliable”

Helpful Report

Posted 1 week ago

“🌐 Shoutout to EQUIXTECT for outstanding support! Struggling with platform issues for weeks left me stuck, but EQUIXTECT’s team turned it around. They listened, analyzed, and resolved my issue with regular updates that kept me informed. A model for customer-centric tech support!”

Helpful Report

Posted 1 week ago

“Their knowledgeable assistance played a key role in achieving a smooth and rapid withdrawal resolution.”

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Posted 1 week ago

“Huge shoutout to Charlotte's top-tier support! Weeks of platform struggles had me at a standstill, but their team jumped in, listened intently, and tackled the issue with precision. Regular updates kept me informed, showcasing true customer-first tech support.”

Admiral 1 star review on 29th January 2026

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Posted 4 weeks ago

“I usually handle problems on my own, but after weeks of no progress with a portfolio issue, I realized I needed help. A friend who’d faced similar situation recommended Celineeloninc.org their team was professional, communicative, and attentive from the outset. They kept me informed, supported, and valued throughout, resolving the issues efficiently. I’m genuinely grateful I reached out to them when I did.”

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Posted 4 weeks ago

“I was facing a difficult situation that felt overwhelming and frustrating to navigate alone. After reading multiple positive reviews, I reached out to Barbara Hunt, and the experience was nothing short of exceptional. Their team was attentive, patient, and extremely knowledgeable. They made sure I understood each step and answered all my questions with clarity and honesty. The level of care and professionalism they demonstrated made a stressful process far easier to manage. I’m very grateful for their support and would confidently recommend them to anyone looking for dependable and compassionate service.”

Admiral 1 star review on 27th January 2026

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Posted 4 weeks ago

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Posted 4 weeks ago

“I habe taken car insurance from admiral last month, the insurance coverage and steps to fill up the details are good clear and concise (i have given very satisfied rating in my previous rating). But, I am overall DISAPPOINTED now. When I purchased the insurance on 17th Dec, I did not have the DVSA Pass Plus certificate, but now within a month i have completed the pass plus advance driving course and approached Admiral to amend the same and give me the discount, they said they can’t give any discount. DVSA in UK clearly says that pass plus is a certified advance sriving course which helps to give upto 25-30% discount on the insurance. And it’s logical as it makes the car more safe. But admiral did not consider this, this is really really disappointing and I will RETHINK after one year whether i will ata ll renew my car insurance with Admiral… to be honest, i took some travel insurances earlier some times from admiral, hence for my first car i preferred to go with admiral, but this type of experience disappointed me a lot. I WOULD NOT RECOMMEND admiral to anyone fo any type of insurance if such valid cases are not considered by them. It’s just a insurance business for them, no consideration for existing loyal customers! Very disappointing.”

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Posted 1 month ago

“They don't help when needed the most”

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Posted 1 month ago

“A team that delivers every time — professional, dependable, and genuinely”

Admiral 1 star review on 7th January 2026

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Posted 1 month ago

“I was dealing with a difficult issue that left me uncertain about what steps to take next. While searching for reliable help online, I discovered ERF through several strong recommendations. I decided to reach out, and their quick, professional response immediately set them apart. The team listened carefully, asked thoughtful questions, and made sure they fully understood my situation before offering any advice. Their professionalism and genuine concern gave me confidence and reassurance throughout the process.”

Admiral 1 star review on 3rd January 2026

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Posted 1 month ago

“I found myself in a tough situation and didn’t know what to do next. While looking online for trustworthy support, I came across Alpha Recovery through positive recommendations. Their fast and professional response immediately gave me confidence. They took the time to understand my situation, asked the right questions, and handled everything with care. Thanks to their expertise, my withdrawal issue was resolved, and things finally started moving forward again. I’m genuinely thankful for their support.”

Admiral 1 star review on 25th December 2025

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Posted 2 months ago

Admiral is rated 2.5 based on 1,821 reviews