Abysmal service. Extremely poor communications by any means.
When trying to contact the claims dept, left waiting on the line for over 30 minutes on 3 occasions no offer of a call back the line went dead after 40mims of nagging on the line, on the next occasion the woman pretended she couldn’t hear me and put the phone down before I had even given the policy number.
Do not use this company their customer care is appalling
2 years ago
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