Apart from allowing me to drive around without insurance for a month and a half without notifying me... where do I start? I was moving house at the time, and their standard setting for communication is post... (in this day and age, I don't know how that's still a thing) and didn't receive the notifications through letter. These were however returned to Admiral so they were aware that I wasn't receiving their communications and they still failed to contact me over the phone. My bank card had expired... that was the issue, a tiny quite simply solved issue, you think someone out of common sense or even safety at Admiral would think of ringing me up to get my new card number... but no. They don't give a damn about people's welfare or safety, they're company is designed for profit, I really don't know why I'm surprised. They've sent my outstanding arrears to a collection agency and after reviewing my complaint, admit to no wrongdoing.