The worst car insurance company I have insured my car with! Incompetent doesn’t quite describe them enough as the service I have been receiving is far worse! Despite updating and confirming my new address 4 times it is still not changed on their system! Being allocated a wrong area catchment garage then being informed they will be resolving this and someone will get back to me, It has been over 8 weeks they have not been able to allocate a garage to have my repaired! Being made to wait on the phone for hours then being cut before any resolution would be made which meant calling back and going through the whole process of hours of waiting to get through! Being misinformed about someone will get back to me after making a complaint which still has not happened! Constantly being given verbal apology but no action or resolution has been made! No one ever calls back or gets back to you! Being misinformed about not needing a CCTV footage then being informed that it is needed! When it comes to taking the payment they’re on point and on time but when it comes to providing the service they are too busy and do not have the time! Waste of money waste of time the poorest customer service providers!