We have been with Admiral for 2 years and are making our 3rd complaint - the previous 2 were upheld by Admiral on listening back to my conversations with their inept and appallingly trained 'agents'. Multicar renewal sent 11 days ago showed son as having 2 years no clains when he does not- Admiral dealt with claim after last year's renewal so should KNOW 2 years no claims is wrong. I spent over 2 1/4 hours querying this on the 'phone 11 days ago and STILL do not have an answer with 1 week to reneral left to go in spite of chasing -we are being held to ransom. HATE Admiral - no one knows what anyone else is doing - SHAMEFUL. Total incompetance.